Privacy Policy

Last updated: July 7, 2026

This Privacy Policy explains how Light Cloud ("Light Cloud", "we", "us" or "our") collects, uses, shares and protects information when you visit our website, submit a request through our contact form, or use our GPU cloud services (collectively, the "Services").

1. Information We Collect

We collect information you provide directly to us, including:

Contact details you submit through our forms, such as name, company name, business email address and messaging handle (Telegram/WhatsApp).
Project information you share with us, such as GPU requirements, expected duration and a description of your project.
Account and billing information if you become a customer, including invoicing details and payment information (processed by our payment providers).
Communications you send us, such as emails or messages to our support and sales teams.

We also automatically collect certain technical information when you visit our website, including:

IP address, browser type and device information.
Pages visited, referring URLs and general usage patterns.
Cookies and similar technologies, as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and prepare pricing or infrastructure recommendations.
Provide, operate, maintain and improve our Services.
Communicate with you about your account, requests or changes to our Services.
Monitor and analyze usage and trends to improve website and service performance.
Detect, prevent and address fraud, abuse, security incidents or technical issues.
Comply with applicable legal obligations.

3. Legal Basis for Processing

Where applicable data protection law requires it (for example, under the GDPR), we process personal data on the following legal bases: your consent (for example, when you submit our contact form), the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations.

4. How We Share Information

We do not sell your personal information. We may share information with:

Service providers who perform services on our behalf, such as hosting, analytics, email delivery and payment processing, under appropriate confidentiality and data protection obligations.
Professional advisors, such as lawyers and accountants, where necessary.
Authorities, where required by law, regulation or valid legal process.
A successor entity, in connection with a merger, acquisition or sale of assets, subject to standard confidentiality arrangements.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our Services, comply with legal obligations, resolve disputes and enforce our agreements. Contact form submissions that do not convert into a customer relationship are retained for a limited period and then deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to or restrict certain processing; request a portable copy of your information; and withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at smallcaw78@gmail.com. We may need to verify your identity before responding to your request.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

We may process and store information in countries other than your own. Where we transfer personal information internationally, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

9. Children's Privacy

Our Services are intended for businesses and professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Material changes may be communicated through our website or by other means.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at smallcaw78@gmail.com.